PG
Poonam G
1 reviews | Active since Jun 2014
14 Jan 2020, 15:53
Unable to cancel order
No one able to assist with the cancellation of the order and they keep asking me to go to a store. This is ridiculous and now I am told if I do not find someone to cancel for me, my account will be debited.
I never though Vodacom will be so ***********
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Vodacom's replyOfficial
15 Jan 2020, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team