1 reviews | Active since May 2017
Unable to Cancel my Contract and It puts my credit in Arrears.
<p>I hope i will be able to be assisted.</p> <p> </p> <p>I am currently having a problem with vodacom with one of the contract's that are in my name.<br />I once bought an item over the phone and i did not like the product so i had it returned back to Vodacom of which i did not have the product for more than 2 weeks and even since i had the wifi router i am billed for the device ever since last October and i have been calling to cancel the contract but I am not able to do so, since i refused to pay for something that i am in possession of.<br /><br />Vodacom can you please resolve the problem for the following number ********** as i will not pay it up hense i do not have it with me.<br /><br />Regards</p> <p>Annoyed Customer</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So Vodacom decided to reply me ka auto reply message, guys this is a serious matter to me, if not to you.
So Vodacom decided to reply me ka auto reply message, guys this is a serious matter to me, if not to you.
Dear Theodore
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Dear Theodore
Please be advised that feedback has been sent to you via email.
Regards,
RJ
