CB
Colleen B
1 reviews | Active since Feb 2021
18 Jan 2022, 18:28
Unable to cancel my broadband wifi
Vodacom is the worst mobile network. Try to cancel my broadband wifi without receiving any help. Vodacom extended my 2 year contract for another 2 years without my consent. I only used it 5 times in 4 years. I am sick and tired of trying to get it sorted out.
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Vodacom's replyOfficial
18 Jan 2022, 19:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2022, 19:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team