1 reviews | Active since Jul 2013
Unable to cancel Deezer Subscription
<p>I have been trying to engage with Vodacom for the last couple of months to cancel my Deezer subscription from my account. Turns out, the Vodafone offer they have, don't offer the same catalogue of music and I had to cancel and sign-up again with Deezer. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I still have not had anyone contact me regarding this. This just affirms the kind of support I have been receiving on this matter over and over again.
I still have not had anyone contact me regarding this. This just affirms the kind of support I have been receiving on this matter over and over again.
Another month will probably pass that I will be paying the services, even though this will be my fourth attempt to cancel it! PLEASE can someone get in touch with me.
Another month will probably pass that I will be paying the services, even though this will be my fourth attempt to cancel it! PLEASE can someone get in touch with me.