AW
Anthony W

1 reviews | Active since Aug 2011

30 Oct 2017, 11:42

Unable to cancel deceased estate contract

After calling three times I was directed to the legal department which didn't give any option for me to report a deceased estate. Please just give me an email address to send the death certificate so this contract (already on month to month) can be cancelled.

0
Replies (2)
Vodacom
Vodacom's reply30 Oct 2017, 12:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Nov 2017, 14:39
Official

Dear Anthony

Kindly be advised feedback has been provided to you.

Have a pleasant day further!

Regards,

RJ