RP
Rob P
1 reviews | Active since Aug 2023
31 Jan 2024, 12:10
UNABLE TO CANCEL CONTRACT
Had a contract with vodacom. Called 3 times to cancel. Last payment date was September as the contract was until August 2023. They're still charging up until today. Sending me notices. Been to branches and they're just giving us numbers to call. Now, nobody can assist.
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Replies (2)
Vodacom's replyOfficial
31 Jan 2024, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2024, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RP
Rob P's updateReviewer Update
06 Mar 2024, 20:58Still receiving statements. Definitely don't recommend vodacom!
RP
Rob P's update06 Mar 2024, 20:58
Reviewer Update
Still receiving statements. Definitely don't recommend vodacom!