Unable to cancel contract

Item: Vodacom
Rating: 1
Author: glynis M

I have been trying to cancel my contract with Vodacom for the past 3 months, why is it so difficult.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Jul 2024, 10:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Jul 2024, 10:15

Official

glynis M's updateReviewer Update

09 Jul 2024, 16:13

Thank you for contacting me and reassuring that the contract is now cancelled.
I appreciate the speedy response time.

Thank you

glynis M's update09 Jul 2024, 16:13

Reviewer Update

Thank you for contacting me and reassuring that the contract is now cancelled.
I appreciate the speedy response time.

Thank you