NP
Nicholas P
1 reviews | Active since Dec 2019
02 Jan 2021, 14:10
Unable to cancel contract
Hi Vodacom,
My fiance has been trying to cancel her contract as it has reached its full term, and she is trying to convert to Prepaid, but we have been trying to contact the call centre for a week now with no luck.
Please could you make contact with me to get her contact details?
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Vodacom's replyOfficial
02 Jan 2021, 16:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2021, 16:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team