Unable to cancel contract

Item: Vodacom
Rating: 1
Author: Melanie R

We have phoned to cancel our data contract several times and still it is being deducted by debit order each month. It has run more than it's 24 months and we would love to be rid of it now!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

06 Apr 2022, 11:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Apr 2022, 11:23

Official