unable to cancel contract

I went into two of their store to cancel my contract, to be told i have to call in to cancel it ( that to me is a disgusting strategy to put people off from canceling contracts). I then went home spent more than an hour waiting to speak to someone, which at the end of the call assured me that the contract was cancelled , end of the month without fail the debit still went off.

I then attempted a further two more calls with exactly the same result. This to me is is truely disgusting, ****************.

Forcing me then to come onto a platform such as this to get your attention.

My name is Evren Yilmaz, telephone number ***. The number i have been trying to cancel is ***,

Now i am asking you for crying outloud, cancel this contract. and stop taking my money.

Thank you.