TB
Twane B
1 reviews | Active since Feb 2020
20 Mar 2024, 07:48
Unable to cancel!!!!
I am currently abroad and trying ti cancel a data sim but its a nightmare to get a response from vodacom! U have no access to the sim card !! I want to cancel this contract!! Youre just getting miney for free as i am not using the data at all for the last 6 months!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Mar 2024, 07:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Mar 2024, 07:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
TB
Twane B's updateReviewer Update
20 Mar 2024, 08:00Like i said, i am abroad!! The only way to contact me is via email!! Give me an email address where i can email you so you can cancel my conttact!! I want this sorted today!
TB
Twane B's update20 Mar 2024, 08:00
Reviewer Update
Like i said, i am abroad!! The only way to contact me is via email!! Give me an email address where i can email you so you can cancel my conttact!! I want this sorted today!