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shaun.vermaak shaun.vermaak
1 reviews | Active since Jul 2016
05 May 2021, 10:23
Unable to cancel Account
I am unable to cancel a contract
When I phone cancellations that "cannot find my account". Interesting how they don't struggle to find my account when it is invoice time
The contact number starts with +61
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 May 2021, 10:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 May 2021, 10:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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shaun.vermaak shaun.vermaak's updateReviewer Update
05 May 2021, 13:02Now they say I need to contact the Business department. This is not a business account, it was moved to my name
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shaun.vermaak shaun.vermaak's update05 May 2021, 13:02
Reviewer Update
Now they say I need to contact the Business department. This is not a business account, it was moved to my name