Unable to cancel a Vodacom contract from overseas

Item: Vodacom
Rating: 1
Author: Jurie P

Hi Vodacom,

I have been trying for days to find a way, other than spending hours and large amounts of money for an international call, to cancel my Vodacom contract from overseas. This is the 21st century and you do not have a functional contact us page nor an email one can send a request to for contract cancellations.

How can I cancel a contract from overseas?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Apr 2019, 07:18

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Apr 2019, 07:18

Official

Vodacom's replyOfficial

01 Apr 2019, 11:41

Dear Jurie

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply01 Apr 2019, 11:41

Official