1 reviews | Active since Apr 2011
Unable to cancel
I successfully cancelled my vodacom contract before I immigrated to New Zealand, but I kept getting my statements e-mailed to me. Even when I logged on to my account, it said that my contract was cancelled and that I don't owe anything. This is ridiculous! I'm in New Zealand and I'm unable to phone you number and nowhere on the net can I find an e-mail address. My cellphone number is ********** 477.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team