Unable to call out for 3 days and STILL not resolved

<p>Shocking service from Vodacom support. I have been unable to call out from my business phone since Monday afternoon.</p> <p> </p> <p>I have spoken to about 6 agents all starting the troubleshooting from scratch. Eventually it was esacalated yesterday afternoon. When I called in today I was told it's a general issue with some customers, no ETR, no details, no feedback. He was supposed to call me back, but still nothing. UNBELIEVABLE. All I'm waiting for is "the problem is not on our side sir"</p> <p> </p> <p>Money was happily deducted from my account yesterday to pay for the **** service. </p>