Unable to buy data or get help

Since 23 Jan I have been unable to buy data and I am incurring out of bundles costs. NO MATTER WHAT MECHANISM I TRY I CANNOT BUY DATA. List of attempts below with responses I received in upercase:<br> Just 4 you - UNEXPECTED ERROR TRY AGAIN LATER<br> Once off Data purchase - 3GB OR 5GB CHOICE ONLY (I ONLY WANTED 250MB FOR THE WEEK)<br> sms MYMEG to 100 - DATABASE ERROR<br> Try purchase on internet banking - INVALID NUMBER<br> Try purchase at a Vodacom Shope - INVALID NUMBER<br> Try mpesa - YOU ARE ON A CONTRACT AND CANNOT LOAD VIA MPESA<br> Called the call centre 6 times - received a range of nonsense replies; ITS BECAUSE YOUR ACCOUNT IS IN TRANSIT/ GO TO A VODACOM SHOP/ ITS THE TOWER'S PROBLEM/ TAKE OUT YOUR SIM AND BATTERY AND TRY AGAIN/ SMS MYMEG TO 100<br> <br> Dear Vodacom I have unfortunately come to learn that the only way to get decent assistance from you is to put you on Hello Peter. Im so sorry I renewed my contract with you. <br> I refuse to be charge out of bundle rates when I have no mechanism available to me to prevent it and load additional data on my phone. And I hope you are not charging me for the all time I have been on the phone to your customer care this week.<br> <br>