1 reviews | Active since May 2017

11 May 2017, 05:37

Unable to buy Data for vodacom contract number

<p>I am currently on a vodacom smartmore 2 gig contract with vodacom since march 2017. I am unable to buy data/minutes using any of the platforms with vodacom. In march I tried To buy data using *111# services, the app, call Centres - which all billed me but I received no data. Again yesterday I foned 111 to buy data: and still waiting for it, I have never been able to buy any data on my vodacom contract ever. Very poor service </p>

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Replies (1)
Vodacom
Vodacom's reply11 May 2017, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team