1 reviews | Active since Aug 2016
Unable to assist with upgrade of fiber package
I have been trying for 2 weeks to upgrade my fiber package! the excuses made and stories i have been told is pathetic! I have countless emails and hours of phone calls with various people and still nothing! I have even been told that they have done the upgrade and that i now need to contact Vumatel to effect the actual upgrade. But Vodacom is my ISP! Pathetic service! Don not use vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team