Unable to allocate payments

<p>Since the 8th of July I have been trying to get my payments allocated. I have called, e-mailed gone to Vodaworld but to no avail. Someone is not doing their job. my line havce been suspended twice.</p> <p>Vodacom does not have a customer service head or collections head, you cannot get a direct e-mail or phone number to anyone.</p> <p>I have given up, my contract is due for an upgrade, but I am contemplating leaving them.</p> <p> </p>