SO
Simone O

1 reviews | Active since Aug 2014

31 Oct 2015, 16:08

Unable to activate Vodacom contract

I am really getting annoyed. <br> It has been more than a week and I still don't have my PC. Incredible Connection Welkom Branch is struggling to activate my Vodacom contract for my PC. I have been without a PC for over a week now and my work is starting to suffer from this. Incredible Connection can't release my PC as the contract needs to be activated from their store in order to link my product. <br> Yet this is near impossible as the servers are completely useless. I am getting angry at the lack of assistance and lack of service. <br> This needs to be dealt with as soon as possible. <br> <br> The contract is on my husband's name: DJ du Plooy. It is a data contract with a PC. <br> <br>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2015, 09:24
Official
Hello tulipdame,

On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.

To best assist you kindly contact the Incredible Connection branch where your application was processed.

Kind regards
Consumer Website Team