DD
Deon D

1 reviews | Active since Oct 2012

09 Mar 2015, 10:51

Unable to activate Sim Cards!!!!!!

We opened an account with Vodacom Direct for our business. It consists of 30 data sim cards that are all on a Top Up 1G contract over 24 months. We received these sim cards on Friday 6 March 2015. As of this morning 9 March, none of these cards have been activated and I havent been able to get through to Vodacom successfully. I have phoned the following 082 numbers (1940,1945,1950,1960) with no luck and NO ONE FROM VODACOM IS ABLE TO ASSIST ME IN ACTIVATING A SIM CARD. Is it really that difficult to activate a sim card on a business contract. If i knew this I would have never taken out a Vodacom business contract.<br> I need these sim cards activated ASAP please. I need a team leader or supervisor from Vodacom Business Activation to phone me urgently please.<br>

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2015, 12:22
Official
Hello deondekker@gmail,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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