1 reviews | Active since Mar 2009
Unable to activate imessage
<p>Dear Vodacom - its day 3 of me being back on your network and you are already ****ing me off. I have now twice requested assistance with activating imessage on my iphone as I have followed all routes and advise found on the internet, nothing works. I reques assistance from your customer care and I get pawned off on a vodacom store. Lets be honest. NONE of you vodacom stores are equiped to deal with a technical issue. I ported in from MTN and from previous experience I know that a technical person needs to investigate why I am not receiving the internationla SMS response to activate the service. Shame on you for you poor response Natalie. Perhaps another service field would be your forter as you clearly do not serve customer needs. I demand that a technician look into my number and troubleshoot as i have wasted about R90 on airtime trying to get this done without success</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
