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vivian V
1 reviews | Active since Jul 2011
03 Jan 2022, 20:05
unable to access vodamail email
I have unsuccessfully been trying to access vodamail for over 2 weeks! I have reset password, used OTP, used their Temp Passwords, changed passwords, get the sms confirming the new password (pls wait 30 min to activate etc etc) BUT THEN IT NEVER ALLOWS ACCESS, after 30min, a DAY. can you please assist
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
04 Jan 2022, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2022, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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vivian V's updateReviewer Update
10 Jan 2022, 02:46any update on this????????/
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vivian V's update10 Jan 2022, 02:46
Reviewer Update
any update on this????????/
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vivian V's updateReviewer Update
14 Jan 2022, 15:06???????
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vivian V's update14 Jan 2022, 15:06
Reviewer Update
???????
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vivian V's updateReviewer Update
19 Jan 2022, 14:14Still patiently waiting on anyone from vodacom to reply to this problem! Been weeks
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vivian V's update19 Jan 2022, 14:14
Reviewer Update
Still patiently waiting on anyone from vodacom to reply to this problem! Been weeks
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vivian V's updateReviewer Update
20 Jan 2022, 13:49i am not sure why this called was disconnected - and i am unable to call this number back. disappointed to receive text from vodacom that ticket has been closed though absolutely nothing has been done. i have called 135 so many times and it is such a hit and miss because no one there seems to be able to help. please get in tough again.
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vivian V's update20 Jan 2022, 13:49
Reviewer Update
i am not sure why this called was disconnected - and i am unable to call this number back. disappointed to receive text from vodacom that ticket has been closed though absolutely nothing has been done. i have called 135 so many times and it is such a hit and miss because no one there seems to be able to help. please get in tough again.