Unable to access the Vodacom Portal

I have been experiencing problems accessing the Vodacom portal. The problem started 4 months ago and i sent several emails to Vodacom requesting assistance. To date nothing has been done. However, several people called me saying that they are busy resolving the issue. No one returns the call giving me feedback. I still cannot access the portal. At the end of the month, I don't know what my account is or what is should be paying. I don't get any invoices from them via post or email. The only time i know what my account is, is when the money is taken out from my bank account. This is really poor from Vodacom as i cannot understand how small problems like this, takes them more than 4 months to fix. Can someone please assist me?<br> Regards<br> Anand Naidoo<br> ***