Unable to access data from a phone since the beging of May

<p>Since the upgrade in May my mother's phone has not had any internet connection. I have spent around an hour on the phone will the useless Vodacom call Centre and my mom has spent hours in the Vodacom shops to try and sort this out. I was aslo suppose to get a phone call back from the call centre manager on Monday and still waiting.</p> <p>We are paying for a service we are not able to use which is not on. Vodacom say there is a probelm with certain lines and have no dead line on when this is going to be fix. THIS IS TOTALLY UNACCEPTABLE. WE ARE PAYING FOR A SERVICE AND WE ARE NOT GETTING IT AND VODACOM DOES NOT BOTHER INFORMING THEIR CLIENTS OF THE ISSUE OR WHEN THERE IS GOING TO BE A RESOLUTION TO THIS MATTER. VODACOM DOES NOT CARE ABOUT IT CLIENTS WHAT SO EVER.</p> <p> </p>