TO
Talita O

1 reviews | Active since Oct 2015

19 Oct 2015, 10:40

Unability to assist

I upgraded on 13 October 2015 but has not been able to use my BBM, Whatsapp, BBworld and internet ever since. I need to remove my cell's battery to reboot and then have 5 minutes to use my whatsapp only.<br> A visit to Hartbee****rt branch and 3 calls to call centre without any joy. No feedback from the call centre at all.

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Replies (1)
Vodacom
Vodacom's reply19 Oct 2015, 11:16
Official
Hello Ottotk,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team