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Annetjie B
1 reviews | Active since Apr 2022
20 Apr 2022, 14:05
Un successful with Vodacom fixe my Account
When I left South Africa I need only no. So the person who was helping recommend that I can change my contract to +- R 60.00 per month. I change my contract to keep my no. When I received my Invoice the total amount was +- R200.00. I contact Vodacom and Dylan help me to correct is. They credit my account. Then I received a new invoice the problem was back and the charge for DATA as well. I send several e-mails to customer care. They one's asked me my number after that there was no response from there side I only need to keep my number no LegalEss or DATA Thanks
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Vodacom's replyOfficial
21 Apr 2022, 07:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2022, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Annetjie B's updateReviewer Update
22 Apr 2022, 10:10I am currently in the UK you can only contact me by email *** or you can contact me on my UK number ***1926. You also can contact me by WhatsApp on my SA number, but according to your review you can not. Thanks
AB
Annetjie B's update22 Apr 2022, 10:10
Reviewer Update
I am currently in the UK you can only contact me by email *** or you can contact me on my UK number ***1926. You also can contact me by WhatsApp on my SA number, but according to your review you can not. Thanks