nM
nazir M
1 reviews | Active since Jul 2020
25 Nov 2020, 15:32
Un happy customer
Customer service hopeless they keep sending emails internally to try and get someone else to sort out the problem.Team leader and managers of the customer services or cancellation always not available If you need assistance with a debit order or cancellation you in for a field day with vodacom very unprofessional
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Replies (1)
Vodacom's replyOfficial
25 Nov 2020, 20:22 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 20:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team