iV
imraan V

1 reviews | Active since Jan 2013

09 Feb 2015, 08:24

Un happy customer

In December 2014 my wife took a contract out with vodacom online. She was told that she could port her old number to her contract phone once the old number had become available from her current contract.<br> <br> One month later she is then told that she now cannot port her number as a new number had already been allocated to her. She now has to walk around with 2 phones as someone at vodacom had missguided her<br> <br> Very disappointed with service.

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2015, 10:22
Official
Hello imivaizie,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team