sM
sagren M
1 reviews | Active since Dec 2010
16 Dec 2024, 20:37
Un happy client
Tried multiple times to buy beats earphones online....the price is cheapest but it's impossible to buy. I tried my cards online about 5 times , using two separate cards and it declined.
Eventually I bought it on Amazon using exact same card. It cost me 250 rand more. To my absolute disgust, the chat function is also only available during regular business hours so clients who have problems must wait??? I'll never buy at Vodacom anymore as a result and will share this experience on social media ....so it's going to cost you more.
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Replies (1)Vodacom's replyOfficial
17 Dec 2024, 08:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Dec 2024, 08:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
