JH
Janet H

1 reviews | Active since Jun 2014

22 Nov 2018, 09:49

Un asked ads on my WiFi

We are using vodacom Wi-Fi it takes me now double the time to do my work as there are constant ads you work 1 min and then you struggle for 3 min to get rid of the ads. I pay for the data who gives them the right to put ads that is eating my data

0
Replies (3)
Vodacom
Vodacom's reply22 Nov 2018, 10:02
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
JH
Janet H's update22 Nov 2018, 10:04
Reviewer Update
Nobody contacted me on WhatsApp I am getting all these adverti*****ts. WHY????????
Vodacom
Vodacom's reply22 Nov 2018, 16:27
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team