UM BEYOND ****ED

i HAVE BEEN SENDING NUMEROUS EMAILS TO CUSTOMER CARE TO SORT OUT THE BILLING MESS AND THEY KEEP ON SAY WITHIN 2 DAYS NOW THEY DEDUCTED MY ACCOUNT AGAIN WITH MONEY THEY WERE SUPPOSE TO REFUND AND WORSE I MADE PROVISION FOR MY DEBIT ORDERS BECAUSE OF THAT MY DEBIT ORDER BOUNCED AND THE BANK CHARGED ME ANOTHER R115 FOR UNPAID DEBIT ORDER AND EARLIER THEY DEDUCTED MY ACCOUNT AFTER I REQUESTED THEY DO NOT DO THAT AND I ACTUALLY TRANSFERRED THE MONEY INTO THEIR ACCOUNT UM STILL WAITING THEY SAID THEY WILL SORT THIS OUT BUT INSTEAD THEY TOOK MORE MONEY AND THEY KEPT QUIET I WANT THE R230 FOR THE BANK CHARGE FEE I NEED THE EXTRA AMOUNT REVERSED AS WELL. WHAT ****ES ME OFF I SENT ALL THE PROOF OF PAYMENT IN TIME AND WORSE YOU GUYS ADVISED ME ITS OK TO MAKE A TRANSFER AND NOW YOU HAVE MY MONEY WHICH YOU DO NOT EVEN ACKNOWLEDGE AS PART OF PAYMENT.