MJ
Mirna J

1 reviews | Active since Dec 2025

23 Dec 2025, 10:42

*****ulently blocked my accounts without notice. No help to restore

I'm so frustrated. I bought 2 tablets on contract in 2024. After receiving the tablets I was phoned on my regular cell phone number to confirm delivery. I received it I am paying monthly the contract WHY TF will you go after a month of use and put a *****ulent block on my accounts. I can't get service at the braches o no you need to call. I called "mam we will get back to you" it's been a year and I'm still paying for a contract that is not giving me the access to the data I'm paying for. I hate vodacom you are absolutely the worst **** legally de*****ing people rising prices on contracts signed at specific prices advertised and using the law to justify "inflation" " along as it's 20 days notice" bla bla bla where are the ombudsman where are our consumer rights to cancel *****ulent contracts. No mam you sign you pay we score because we just blacklist you.. you piece of s

0
Replies (1)
Vodacom
Vodacom's reply24 Dec 2025, 14:39
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team