HC
HILTON C
1 reviews | Active since Nov 2011
05 Feb 2025, 14:46
*****ulent Vodacom subscriptions
My wife received two SMSs today indicating that her account would be charged daily with R3 and R5 respectively for subscriptions to Quizinc VIP and La Liga if she did not follow the links and cancel! She has a pay-as-you-go account and like me is a senior citizen with limited means. This is *****ulent marketing and must be stopped! I have cancelled both on her behalf and cancellations have been confirmed, but imagine how Vodacom could enrich itself if SMSs are not actioned!
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Vodacom's replyOfficial
06 Feb 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team