*****ulent Vodacom

There was a *****ulent account opened with Vodacom with my details including my bank details by someone. Debit orders have been deducted from my account since April 2024 I have contacted Vodacom several times following all the steps needed to stop this but still the debit order went off my account this month. Disputing this debit orders is costing me in bank charges and effecting my credit score negatively. I am furious at Vodacom how did this happen? I haven’t been a Vodacom customer for years now. I will take further action against Vodacom as it has been going on for 4 months now after I have done the affidavit and sent it through several times.