HB
Hlengiwe B
1 reviews | Active since Aug 2015
09 Sept 2023, 09:21
*****ulent Vodacom
I received many sms's confirming an order I never made. I even received a debicheck acceptance for a parcel I didn't order!!! What's even more frustrating is that each time I call in, I'm sent from pillar to post and get no assistance. Going into a shop didn't help me either because they advised that they cannot assist on an online query. Vodacom is the worst company I have ever come across!!!! I still have had no ****** assistance!!! They will be hearing from my lawyers soon!!!
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Replies (1)Vodacom's replyOfficial
09 Sept 2023, 18:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2023, 18:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
