HB
Hlengiwe B

1 reviews | Active since Aug 2015

09 Sept 2023, 09:21

*****ulent Vodacom

I received many sms's confirming an order I never made. I even received a debicheck acceptance for a parcel I didn't order!!! What's even more frustrating is that each time I call in, I'm sent from pillar to post and get no assistance. Going into a shop didn't help me either because they advised that they cannot assist on an online query. Vodacom is the worst company I have ever come across!!!! I still have had no ****** assistance!!! They will be hearing from my lawyers soon!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Sept 2023, 18:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team