*****ulent Upgrades

Seems the only time that I can get an update or reply back from Vodacom is when I write on hellopeter. I've send multiple emails for updates on my ***** case, which has been dragging for 2 months now, STILL NO REFERENCE number received, but they are happy to take my money every month, which was a *****ULENT upgrade. I do not want any business with Vodacom!! How can you treat your paying customers like this??