*****ulent Upgrades

My family has been with vodacom for over a decade. Our 3 cell phone contracts were upgraded without our approval few months ago, found out from their agents calling to sell more staff. Since January 2024 I called to cancel the contracts and their agents are refusing. They keep trying to make me sign up for more contracts. I received confirmation and reference no that the 3 unauthorised upgrades will be reversed, 2 weeks later when I want to cancel all 3 I am told only 1 was reversed and can be cancelled, not all 3. What annoys me the most is their agents continue to force services down customers throats. They are so desperate for sales they even do unauthorised upgrades. When they finally take their time to correct their mess, I will be subjected to 1 month notice while they dragged their feet using my money for 3 weeks.