*****ULENT UPGRADE DONE BY VODACOM

I took a contract with Vodacom and they have been busy with my account migrating and upgrading it without my consent. I took my contract last year October 2022. when they debited my account yesterday i was surprise to see the amount almost double. I called in today they are sending me from pillar to post. they have upgraded my contract extra 24 months. i cant be paying over R700 for an Oppo and have a debt for 4 years for a phone. Please intervene. I have spoken to the following agents who failed to assist me.

1. Anelise (don't know if i spell the name correctly) 2Emmaunel Pillay 3. Esteen Pillay 4. Sinawe

all of these people promise to call back and assist they don't and when you call and ask either of them they say they don't know of those people.

I have been told that rewards department is the one that did an upgrade on my no and no one is answering the calls. I've been given to contact is ***.

VODACOM SALES PEOPLE ARE COMMITING ***** AND VODACOM IS BENEFITING FROM IT.