*****ulent upgrade

Vodacom, how did you hire a *****ster? I phoned Vodacom to inquire about the call as I was on a month-to-month contract. I asked the consultant to please give me time to think about my choice. The agent said to me that while I’m still deciding, he can change my plan to a SIM plan for R99 so that I do not pay a high amount while I’m still deciding. He said it and promised, and I asked him many times toConfirm that I’m not extending my contract, as I will upgrade at some point. Today I got a message that said my contract was extended to 2025. Without my consent. I want everything reversed to where it was, and I want to upgrade to the phone of my choice. You need to get the name of the guy because he is a **** and he misled me. Is that how you train your agents to mislead customers in order to make sales? His service is totally disgusting, to say the least. Today, when I phoned to inquire what was happening, Tumisang answered the phone, and he was yawning throughout the call. What is happening in your call centre? Vodacom, you can do better. You rob people. I now believe the "Please call me guy" who was ******. I’m disgusted by all this. Reverse ! Reverse ! Reverse ! I did not consent to any upgrade.

Vodacom, how did you hire a *****ster? I phoned Vodacom to inquire about the phones as I was on a month-to-month contract. I asked the agent to please give me time to think about my choice. The agent said to me that while I’m still deciding, he can change my plan to a SIM plan for R99 so that I do not pay a high amount while I’m still deciding. He said it and promised, and I asked him many times toConfirm that I’m not extending my contract, as I will upgrade at some point. Today I got a message that said my contract was extended to 2025. Without my consent. I want everything reversed to where it was, and I want to upgrade to the phone of my choice. You need to get the name of the guy because he is a **** and he misled me. Is that how you train your agents to mislead customers in order to make sales? His service is totally disgusting, to say the least. Today, when I phoned to inquire what was happening, Tumisang answered the phone, and he was yawning throughout the call. What is happening in your call centre? Vodacom, you can do better. You rob people. I now believe the "Please call me guy" who was ******. I’m disgusted by all this. Reverse ! Reverse ! Reverse ! I did not consent to any upgrade.