*****ulent transactions on my account.

In March 2023 I discovered that I was being billed for 50 G of data a month on a number that I no longer use. I would NEVER have agreed to pay for this data since I have WiFi at home and at work. I phoned customer care and asked for this to be cancelled. The person I spoke to said that it could not be cancelled and I explained to them that I don't even have a sim card with this number. They promised to send me a sim card via courier. I never received the sim card. On 5 July 2023 I spoke to someone called Blessing at customer care about the sim card that I never received. He also **** to me and told me that the account cannot be cancelled and that they cannot send me a sim card without a router. I said that I don't want a router. In August I went into a Vodacom shop to discuss the cancellation of the contract. I paid R 213 for the cancellation of the contract on 5/10/23 and emailed this to ***, however the address was wrong and I resubmitted the email to *** on 21/10/23. I am still being billed every month for 50 G of data which I have never ever received. In other words Vodacom is *****ing from me R 213 every single month since March this year.