1 reviews | Active since May 2018
*****ulent Service Provider
On the 18th January 2025 I received an SMS indicating that a SIM SWAP had been requested on my behalf. I immediately sent an email to Vodacom informing them of the request as it was not requested by myself. A few minutes later my phone number was blocked. Vodacom requested I send them an affidavit explaining the issue as well as an certified copy of my ID and 3 different signatures of mine. I then requested the agent by the name of Liesl are you'll (Vodacom) going to provide me with the number from which the request was made and also are you going to provide a document stating that I sent you'll a document with 3 signatures and a certified copy of my ID. Uptil today the end of January my number is still blocked which is ****in pathetic, I also did inform Liesl that my phone number is used for banking information and I also am receiving calls as I'm unemployed at the moment. This however fell on deaf ears and a system generated mail is keep on being sent.
Correct you would not be able to contact me telephonically as you'll have blocked my *** number. I have rep**** to you'll via email and I am still waiting for my number to be unblocked and working as it previously was.
Correct you would not be able to contact me telephonically as you'll have blocked my *** number. I have rep**** to you'll via email and I am still waiting for my number to be unblocked and working as it previously was.
It's been three weeks so far and nothing has been done to unblock my number this type of response from a consumer is utterly disgusting. You'll were quick to block my number assuming I initiated the SIM SWAP when I didn't and now you'll don't want to block my number which belonged to me
It's been three weeks so far and nothing has been done to unblock my number this type of response from a consumer is utterly disgusting. You'll were quick to block my number assuming I initiated the SIM SWAP when I didn't and now you'll don't want to block my number which belonged to me
I was contacted by Marley from Vodacom. He was quite helpful and resolved my issue after I sent him all the relevant documents required and once it was unblocked he also called me again to follow up if my number was working. Marley is an asset to Vodacom for his assistance in helping me.
I was contacted by Marley from Vodacom. He was quite helpful and resolved my issue after I sent him all the relevant documents required and once it was unblocked he also called me again to follow up if my number was working. Marley is an asset to Vodacom for his assistance in helping me.