JE
Johannes E
1 reviews | Active since Oct 2023
08 Apr 2024, 20:15
*****ulent sales
I wish there were a zero-star option as this is what I reckon most people would like to give.
They *****ulently, after my confirming multiple times with them sent me an internet package and when I returned it they kept on billing me, this whole thing has been going on for over a year. The amount of time I have wasted on phone calls with people who say they will call me back and never do is astonishing.
There is scope for a better service provider in our country, it will also not be difficult to provide better service than them. And if you start by being honest and not *****ulent in your sales, then it is also a great start!
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Replies (1)Vodacom's replyOfficial
09 Apr 2024, 08:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2024, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
