JE
Johannes E

1 reviews | Active since Oct 2023

08 Apr 2024, 20:15

*****ulent sales

I wish there were a zero-star option as this is what I reckon most people would like to give.

They *****ulently, after my confirming multiple times with them sent me an internet package and when I returned it they kept on billing me, this whole thing has been going on for over a year. The amount of time I have wasted on phone calls with people who say they will call me back and never do is astonishing.

There is scope for a better service provider in our country, it will also not be difficult to provide better service than them. And if you start by being honest and not *****ulent in your sales, then it is also a great start!

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2024, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team