MRA
Mr. R A.
1 reviews | Active since Mar 2009
11 Jul 2023, 08:00
*****ulent oder placed
I just received an email about a *****ulent order placed on my behalf, for a Fiber line. I didn't place this order, especially since I already have fiber with Amobia and have no intention of cancelling with Amobia or moving to another provider
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Jul 2023, 09:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2023, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MRA
Mr. R A.'s updateReviewer Update
11 Jul 2023, 17:08I don't want to speak to consultant who's going go sell me something. Cancel the order with immediate affect.
MRA
Mr. R A.'s update11 Jul 2023, 17:08
Reviewer Update
I don't want to speak to consultant who's going go sell me something. Cancel the order with immediate affect.
Vodacom's replyOfficial
14 Jul 2023, 08:26 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our fibre team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our fibre team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jul 2023, 08:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our fibre team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our fibre team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Best regards,