KK
Kabelo K

1 reviews | Active since Aug 2016

18 May 2023, 17:07

*****ULENT NETWORK PROVIDER!!!!

I am disappointed with the level of service from Vodacom, we called on the 1st May to report a *****ulent upgrade done under my husband and we were advised to send documents which we did, we called after 2 days to confirm if they were received and they confirmed that it was received and it will take about 10 days to get FB, called again today and was advised that the matter was resolved on the 9th May they'll send us proof today, from past 1 until now wer still waiting. You'll service is HORRIBLE!!!

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Replies (1)
Vodacom
Vodacom's reply19 May 2023, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team