*****ulent Mobile Phone Contracts

I had the unfortunate discovery that I am a customer of Vodacom, I had not app**** for a contract yet I am being provided with multiple mobile phone contracts by Vodacom. Apparently, the applications were done online by an imposter from Cape Town whilst I reside in Gauteng, is Vodacom not Rica complaint, or the sales targets are making their consultants overlook all the red flags? I was left frustrated and had to open a ***** case but how is it that a person can be given multiple contracts on a single day? I hope Hello Peter can assist me and also FNB how do they process a debit order without me giving authorization to that effect, I think I need to change my bank, are there any recommendations? FNB is also failing me I have been with that Bank for more than two decades I think its time I look somewhere else.