MG
Marlini G

1 reviews | Active since Oct 2025

28 Oct 2025, 13:07

*****ulent invoice debited to my bank account

Somebody at Vodacom has my bank details and keeps debiting my account. I never had any business with Vodacom , ever. They tried 3 times last year. I had reversed it, then they escalated it as an unpaid account to the credit bureau. I was unable to open other accounts because of these behind the scene *****sters pretending to be employees. I am tired of this and want it investigated. I saw another of these today and have reversed it. I am not willing to give my details to anyone at Vodacom as per POPIA. Somebody needs to find the culprit and manage this. I have sent it to Vodacom to investigate. I hope I never have to deal with this again.

0
Replies (1)
Vodacom
Vodacom's reply28 Oct 2025, 13:56
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team