*****ULENT DEDUCTIONS NOT STOPPED
I have written a review on hellopeter on the 14th of August 2023 regarding the *****ulent deduction from my bank, I was contacted by a Vodacom guy who requested that I send an email at the Vodacom *****ulent department ( ********) including my 3 signatures, which I have sent on the 21st of August 2023, but these deductions have not stopped, and I have to reverse them every month which my bank charges me for. This is ridiculous that this company does not take *****ulent transactions seriously thus affecting people. Vodacom do your Job and stop this nonsense I have not taken a contract with Vodacom.
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Replies (1)Vodacom's replyOfficial
03 Oct 2023, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2023, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
