VG
VG G

1 reviews | Active since Mar 2009

03 May 2023, 16:21

*****ulent debit orders from Vodacom to a non customer

I am not a Vodacom customer yet Vodacom or a *****ster through Vodacom has taken off money from my account through unauthorised debit orders. Reference as follows: VODACOM *** I*** and VODACOM *** I***. I reported this to Vodacom's ***** division however their auto response is that they will take 14 days to respond. In the meantime money is going off my account everyday!! No one is assisting at Vodacom!!

0
Replies (1)
Vodacom
Vodacom's reply04 May 2023, 07:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team