VG
VG G
1 reviews | Active since Mar 2009
03 May 2023, 16:21
*****ulent debit orders from Vodacom to a non customer
I am not a Vodacom customer yet Vodacom or a *****ster through Vodacom has taken off money from my account through unauthorised debit orders. Reference as follows: VODACOM *** I*** and VODACOM *** I***. I reported this to Vodacom's ***** division however their auto response is that they will take 14 days to respond. In the meantime money is going off my account everyday!! No one is assisting at Vodacom!!
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Replies (1)Vodacom's replyOfficial
04 May 2023, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2023, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
