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Oneile 'bz'
1 reviews | Active since Aug 2019
17 Jul 2023, 10:58
*****ulent Debit Orders 😡
A *****ulent account was opened on my name. I submitted all supporting documents about 2 months back. Got a reference number but still no assistance from Vodacom. My account is constantly debited even though the agents told me it won't be.
This is frustrating because I can't speak to vodacom cause their contact centre requires me to have a Vodacom number.
Poor service at its best, no sympathy for the unwitting consumer.
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Replies (1)Vodacom's replyOfficial
17 Jul 2023, 12:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2023, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
